Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 17 Its Only a Joke - Dont assume laughter is a sign of approval for a sexual joke or conduct. Dan Moscatiello I am pleased to provide you with our Employee Handbook, which details what is CEO expected of you and what you can expect from Swiss Post Solutions. This includes written and electronic documents, audio and video recordings, system code, concepts, ideas, or other intellectual property developed for Swiss Post Solutions, regardless of whether the intellectual property is actually used by Swiss Post Solutions. The Swiss Post anti-corruption compliance program consists of policies, procedures, internal controls and systems which include, but are not limited to: Providing employees with a clear policy defining bribery and prohibiting it in any shape, manner, or form including public and commercial bribery Defining foreign government officials, third parties, and associated corruption risks Describing the FCPA and other relevant anti-corruption laws Identifying red flags and associated risks Holding employees accountable for disregarding or not reporting a red flag Imposing prohibitions and restrictions for facilitation payments Requiring business partner and third-party due diligence Ensuring transparency in all business dealings (including those with government officials) Providing guidance on anti-money laundering, lobbyists, charitable donations, influence of government officials in hiring decisions, and related risks Requiring the maintenance of accurate records Training and communication for anti-corruption prevention and detection Annual anti-corruption training and certification of compliance with policies and procedures by all employees Mechanisms for reporting of violations and requesting guidance Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 42 Implementing a non-retaliation policy Implementing associated policies, procedures, guidance, and prohibitions regarding: Travel, Entertainment, and Gifts for Government Officials. Carrying over paid time off time is not permitted except where state law prohibits. Swiss Post Solutions reserves the right to limit the amount of leave taken by an employee if such leave would create undue hardship for Swiss Post Solutions, unless otherwise required by state or local law. This includes employee training & development, in addition to robust benefit options and recognition & rewards programs as we value every employee on our SPS team. for personal business. A member of the Human Resources department will serve as an Investigator. Please contact your Benefits department for more information. Trello created their employee manual using their own product, a web-based project management app that uses cards to organize tasks and to-dos. Should your attendance or job performance suffer during the period preceding and/or following a disability leave, we will accommodate you to the extent provided by law. PDF SPS Operations Manual - Society of Physics Students It also gives team members a reference for crucial company information and sets out standards for expected behaviors, legally and culturally. All personnel are required to report any suspicious activity. Employees are prohibited from releasing employment or income verification information for other employees. Failure to follow this policy can lead to disciplinary action up to and including discharge. Please send an email to [emailprotected] or leave a message at 212-204-0753 Clear Desk/Clear Screen Policy If the authorized employee is not at his/her workplace, all paper documents, as well as data storage media labeled as sensitive, must be removed from the desk or other places (printers, fax machines, photocopiers, etc.) Laughing can be a response to nervousness or pressure to agree. We believe that each employee contributes directly to Swiss Post Solutions growth and success; whatever your individual responsibilities may be, you make an important contribution in helping Swiss Post Solutions achieve its unique and important mission. Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 33For purposes of this policy, a \"child\" is defined as a biological, adopted or foster child, a stepchild, a legal ward, or a child of a person standing in loco parentis who is either under 18 years of age or is 18 years of age and incapable of self-care because of mental or physical disability at the time FML is to commence. Form Popularity . It is important for you to understand that you have no privacy rights in any of the forms of communication that are used, transmitted, received or stored in connection with Swiss Post Solutions Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 36Communication Systems and/or property. 1. For employees working in Colorado, overtime is paid after an employee physically works 12 hours in a day. Thats why were committed to helping you and your family enjoy the best possible physical, financial, and emotional well-being. Military caregiver leave allows an eligible employee who is the spouse, child, parent or next of kin of a covered service member or veteran with a serious injury or illness to take up to a total of 26 workweeks of unpaid leave during a single 12- month period to provide care for the servicemember or veteran. If the employee is unable to call in their own claim, the Benefits department must be notified so that a claim can be filed in a timely manner Workers Comp is administered by the state government, but is a cost incurred by Swiss Post Solutions. Guidance around country-specific currency reporting requirements and restrictions on how much currency one may carry into or out of the country, and similar restrictions when traveling in foreign countries. Data Security Policy Through the use of passwords and a password-protected screensaver, you are responsible for maintaining the security of your workstation. Use of Swiss Post Solutions letterhead, envelopes, postage or postage machines for any reason other than for business being conducted by or on behalf of Swiss Post Solutions is strictly prohibited. One (1) day of paid bereavement leave will be provided to regular employees for non- immediate family members. Swiss Post Solutions has a compelling interest in protecting the integrity of its investigations. Dreaded going to work as an SPS (Loss Prevention) - Glassdoor Swiss Post is recognized as one of the most innovative postal organizations in the world. School of Residency. However, should you wish to end your employment with Swiss Post Solutions, we ask that you notify your Supervisor at least two weeks in advance of your departure and provide us with proper notice. If your supervisor feels your attire and/or grooming is inappropriate, you may be asked to leave your workplace until you are properly attired and/or groomed. Use of Swiss Post Solutions communication equipment constitutes consent to Swiss Post Solutions' use of or engagement in such monitoring and/or recording activities. Please check the floor and your workstation before you leave. PDF SPSS Instruction Manual - University of West Georgia I have the read the above policies and agree to comply with them. Most employee handbooks are living documents, meaning they're regularly updated to reflect changes to industry regulations, labor laws or company policy. Background checks may include verification of any information on the applicants rsum or application form. Field Experiences (Student Teaching, Practicum and Internships) Form 1095-C. Biometric Screening and Fitness Center Reimbursement. Last revised: July 9, 2020 . In every investigation, Swiss Post Solutions has a strong desire to protect witnesses from harassment, intimidation and retaliation, to keep evidence from being destroyed, to ensure that testimony is not fabricated, and to prevent a cover up. For illustration purposes, the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAA) are federal laws that prohibit discrimination against applicants and individuals with disabilities or perceived disabilities and require, amongst other things, that, when needed, employees provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential job duties of the position. Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 37 Require that passwords for privileged accounts be changed every sixty (60) days. Why Clients Work with Swiss Post Solutions Swiss Post Solutions offers a wide range of managed services and technology spanning the following: business process outsourcing, managed workforce services, mail and print services, office support, hospitality, document imaging and records and information governance. To provide medical, dental, and health benefits to employees; To enrol the client in a program; To send out association membershipinformation; To ensure a high standard of service to our clients; To meet regulatory requirements; Consent Our Vision Be an employer of choice by serving as a trusted resource known for outstanding customer service. Employees should make reasonable efforts to notify their supervisors or Swiss Post Solutions Benefits department in advance, if possible, of the need for such leave. The Office Gossip - When office gossip centers around sexual matters or the newest office romance, the gossip should be stopped immediately as this could be the start of potentially illegal behavior. Guidance around using business partners, sales consultants, lobbyists, and other third parties including knowing their background, experience, expertise, and deliverables. 12. Breaks will be taken on an as-needed basis with the approval of the manager to ensure appropriate operational coverage. Even if the alleged harassment does not turn out to rise to the level of a violation of law, the individual is protected from retaliation if the person had a good faith belief that the practices were unlawful. If any employee has any questions regarding union status, please contact Swiss Post Solutions Human Resources department. if you do not, you risk discipline up to and including termination. Calls, texts, emails, and social media usage by employees can constitute unlawful workplace harassment, even if they occur away from the workplace premises, on personal devices or during non-work hours. 6 10. Swiss Post Solutions reserves the right to review and disclose all electronic documents (i.e., word processing documents, spreadsheets, databases and computer files of all other kinds) and messages (including, but not limited to, e-mail, voice mail and any other means of electronic communications) that are stored or processed on Swiss Post Solutions' computers or other equipment, including, but not limited to, such documents and messages which do not relate to Swiss Post Solutions' business. Employee Handbook Best Practices In 2023 - Forbes Advisor Do not make negative comments about our clients on any social media platform as described above. Non-Exempt Employees Employees who do not meet the exemption tests set forth by the FLSA or applicable state overtime laws. This will provide us with time to prepare your replacement, final paycheck, and will put you in a favorable position to be considered by Swiss Post Solutions for future employment. Require that passwords and pass-phrases be changed at least every ninety (90) days. You should familiarize yourself with the contents of the handbook as soon as possible, for it will answer many questions about employment with Swiss Post Solutions. You may contact the Benefits department for additional information. During this time, we will also have the opportunity to monitor your productivity and performance and make any necessary adjustments in your job description or responsibilities. Require and force the use of individual passwords. Furthermore, the introductory period can be shortened or lengthened as deemed appropriate by management and Swiss Post Solutions Human Resources department. Given the above circumstances and its business needs, Swiss Post Solutions does not purport to, and could not in any event, guarantee the privacy of electronic documents, messages and telephone conversations of its employees. Overtime may not be accrued through the application of Paid Time Off or Holiday pay. Employees will request that vendors respect our company policy and not purchase and deliver any gift for our employees, a department, an office or Swiss Post Solutions, at any time, for any reason. Further, employees should be aware that, in certain instances, some degree of retrieval may be possible even of electronic documents or messages that have been \"deleted\" by individual system users. Understand that you are responsible for your actions; when in doubt about how you should use social media, ask the Swiss Post Solutions Human Resources department for clarification. This includes conduct directed towards another employee, client, or member of the public at any time, including off-duty periods. Guidance for travel or lodging of government officials should include the following six points: 1. SmartBen (HodgesMace) Wellness Guide Contact Us 1359 E. St. Louis St., Springfield, MO 65802-3409 Telephone: (417) 523-GOHR (4647) - Fax: (417) 523-0194 Email: benefits@spsmail.org Actual schedules may vary depending upon department, position and client site. In all cases, the leave may not exceed a total of 12 weeks or 480 hours, unless otherwise provided by state or local law (or 26 workweeks to care for an injured or ill service member over a 12-month period). Responsive action may include, for example, training, referral to counseling, monitoring of the offender and/or disciplinary action such as warning, reprimand, withholding of a promotion or pay increase, reduction of wages, demotion, reassignment, temporary suspension without pay or termination, as Swiss Post Solutions believes appropriate under the circumstances. Your job may have safety guidelines that have been established for your protection and the protection of others. Wage Equality Swiss Post Solutions promotes and supports wage equality based on gender, ethnicity and any other protected category. In the event reassignment is not practicable, one of the parties may be required to resign from his or her employment. Check out the SPS Homeroom Blog. Prohibit re-use of passwords for at least (6) generations. The payment of benefits may be made in advance or upon your return from leave by increased payroll deductions, personal check or money order. Require a forced password change after administrative reset or as a new user with a temporary password. Employees are also entitled to be absent from work to attend a court proceeding involving a juvenile in their care or custody, including custody and child welfare proceedings. If you are required to serve jury duty beyond the period of paid leave, you may use any available paid time off (for example, vacation benefits) or may request an unpaid leave of absence. Reported that another employee has been discriminated against or harassment. However, all individuals making a report are encouraged to disclose their identity as doing so enables Swiss Post Solutions to investigate the issue more thoroughly. SPS Job Recruitment Employees who violate dress code standards may be subject to appropriate disciplinary action. Each onsite employee will receive enough sets of career apparel to last the week of work. Sign Language Interpreter Request. Questions regarding this policy should be directed to Swiss Post Solutions Human Resources department. Employee Signature: Date: Print Employee Name: Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 44Appendix C: Key Contact Information Department / Service Phone # Website / E-Mail Front Desk HQ 212-204-0900 Human Resources 212-204-0994 Swiss Post Solutions LinkedIn Employee Relations 212-204-0937 [emailprotected] Staffing Needs/Call outs 212-204-0933 [emailprotected] Benefits 212-204-0936 [emailprotected] Employment Verification 800-367-5690 www.theworknumber.com, ID# 19852 Payroll 212-204-0991 [emailprotected] Paycom Issues 212-204-0935 [emailprotected] Cigna 866-494-2111 http://www.mycigna.com MetLife 800-438-6388 https://www.metlife.com/sps/ InfoArmor 800-789-2720 www.MyPrivacyArmor.com First Reliance 800-829-3177 http://www.firstrsl.com/ Guardian Life 212-598-8000 www.guardiananytime.com Principal 401K 800-986-3343 www.principal.com Ameriflex FSA Flexible Spending Account 856-631-1038 https://myameriflex.com Plum Benefits TransitChek ac0224350 (Access Code) www.plumbenefits.com NY Health & Racquet Club https://tams.transitchek.com/login.aspx Colonial Life 212-204-0936 www.nyhrc.com MetLaw Legal Plan [emailprotected] www.coloniallife.com The Hartford Christopher Manzi, 978-807-3233 www.Info.legalplans.com, Code: LEGAL20 Whistleblowers File an Online Claim 800-821-6400 [emailprotected] 800-327-3636 212-204-0753 Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 45. Any leave already taken for FML covered reasons will be deducted from the total of 12 weeks available. Swiss Post Solutions reserves the right to exercise appropriate managerial judgment to take such actions as may be necessary to achieve the intent of this policy. In compliance with the Immigration Reform and Control Act of 1986, each new employee, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and present appropriate documentation establishing identity and employment eligibility within three (3) business days of commencing employment. If a Swiss Post Solutions employee is found to be the cause of a safety hazard, they may be subject to disciplinary actions, up to and including termination of employment. By signing below, I further agree that I shall not represent my personal opinion as that of Swiss Post Solutions or identify myself as a member or representative of Swiss Post Solutions, without having received prior written authorization to do so. In general, outside work activities are not allowed when they: prevent the employee from fully performing work for which he or she is employed at Swiss Post Solutions, including overtime assignments; involve organizations that are doing or seek to do business with Swiss Post Solutions, including actual or potential vendors or customers; or violate provisions of law or Swiss Post Solutions' policies or rules. All Swiss Post employees are trained to consult company policies in specific areas as they apply. As a growing and customer-oriented business, our drive for success must always be grounded in our commitment to lawful and ethical practices. This person needs to be made aware of their body movements and language, and how others may interpret them. Directory assistance calls are not permitted without supervisory permission. electronic documents and messages inadvertently, although some of Swiss Post Solutions' electronic communications tools contain password or other security features. When using social media, it is critical that you show proper respect for the laws governing copyright, fair use of copyrighted material owned by others, trademarks and other intellectual property, including Swiss Post Solutions own copyrights, trademarks and logos. Interfering with the performance of your job or the jobs of other employees. OSHA Reporting Requirements The Occupational Safety and Health Administration (OSHA) requires mandatory reporting of any serious injury or death. A sexually harassing hostile work environment includes, but is not limited to, words, signs, jokes, pranks, intimidation, or physical violence that are of a sexual nature, or which are directed at an individual because of that individuals gender or gender identity. In any event, it must always be made clear that work product is the sole and exclusive property of Swiss Post Solutions. Use of cell phone, texting, or other personal communication devices is only allowed in case of an emergency or for Swiss Post Solutions business purposes. Thank you for your hard work, and I wish you success in your career at Swiss Post Solutions. SPS Employee Handbook Template Division of Human Resource Management Page 7 7/01/09 endeavor to eliminate discrimination against, and antagonism between, religious, racial, and ethnic groups and their members. Retaliation can include, but is not limited to, coercing, intimidating, threatening, interfering or discriminating against any person for the purpose of interfering with their right to report violations per this policy. Should relationships addressed within this policy be identified with either candidates for employment or current employees, the matter should be immediately reported to Swiss Post Solutions Human Resources department. Although Swiss Post Solutions cannot guarantee confidentiality of your Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 30concern, all reasonable efforts will be made to keep your identity confidential to the fullest extent allowed by law, consistent with the resolution of the issue. The Poster, Pin-up or Picture Purveyor - Pictures, posters or other visual or written material of a sexual nature are prohibited. Complaints should be directed to the appropriate supervisor or Human Resources. Employee Handbook: How to Inform and Inspire Your Team Asana Swiss Post Solutions believes in cultivating a di verse, high-performing team that attracts, develops, recognizes and retains the best people from the full range of the worlds rich cultural base, and is committed at all levels to ensuring that its workforce is diverse and representative of the clients and communities which we serve. To that end, nothing in this policy is designed to interfere with, restrain, or prevent employee communications regarding wages, hours, or other terms and conditions of employment. Capitalize these. Personal appearance should be a matter of concern for each employee. Swiss Post is headquartered in Switzerland which is a member country of the Financial Action Task Force (FATF). Associate and Lead roles Employees are given job sharing and cross-training responsibilities. Supervisors will inform employees of their scheduled hours as well as any meal and/or rest periods. If you or your dependents become eligible for COBRA an enrollment packet will be sent to your home address. Staff shall use confidential waste bins where they have been provided. Conduct prohibited by these policies is unacceptable in the workplace and in any work-related setting outside the workplace, such as during business trips, business meetings and business-related social events, or via social media (e.g., Facebook, or Twitter) during non-work hours. Employees who are accordingly. Bereavement leave will normally be granted unless there are unusual business needs or staffing requirements. Sexual harassment includes unwelcome conduct which is either of a sexual nature, or which is directed at an individual because of that individuals sex when: Such conduct has the purpose or effect of unreasonably interfering with an individuals work performance, or creating an intimidating, hostile, or offensive work environment, even if the reporting individual is not the intended target of the sexual harassment; Such conduct is made either explicitly, or implicitly, a term or condition of employment; or Employee Handbook Swiss Post Solutions, Inc. | Confidential & Proprietary | 14 Submission to, or rejection of, such conduct is used as the basis for employment decisions affecting an individuals employment. We offer a wide spectrum of outsourcing offerings, from end-to-end business process solutions to document management services and products for secure electronic communication. Under no circumstances shall passwords or pass-phrases be written down and kept at or near computers and workstations where they may be found by others. Federal and state law protects any individual who has engaged in protected activity. Protected activity occurs when a person has: Made a good faith complaint of sexual harassment, either internally or with any anti-discrimination agency; testified or assisted in a proceeding involving discrimination or harassment under the Human Rights Law or other anti-discrimination law. It is the goal of Swiss Post Solutions to avoid creating or maintaining circumstances in which the appearance or possibility of favoritism, conflicts or management disruptions exist. The investigator should also document, as soon as possible after the incident, the condition of equipment and anything else at the worksite that might be relevant. No work product created while employed by Swiss Post Solutions can be claimed, construed, or presented as property of the individual, even after employment with Swiss Post Solutions has been terminated or the relevant project completed. Swiss Post Solutions uses The Work Number to provide automated employment and income verifications for our employees. Any information relayed to you or overheard from the clients employees or guests is proprietary and confidential. It can occur while employees are traveling for business, or at employer sponsored events or parties. The study, carried out by the Universal Postal Union (UPU), shows that by international standards, Swiss Post is among the leading postal organizations with a comprehensive range of services. If a Swiss Post Solutions employee is found to be the cause of an injury or is categorized as an employee with a safety sensitive position, the employee is subject to drug and alcohol post-accident testing requirements and may be subject to disciplinary actions, up to and including termination. Jury Duty Swiss Post Solutions encourages employees to fulfill their civic responsibilities by serving jury duty when required and will grant leave in accordance with applicable laws. If you are approached by someone who has a complaint, LISTEN with a sympathetic ear. Today, SPS has over 7,500 employees and provides services in more than 20 countries. Important AnnouncementPubHTML5 Scheduled Server Maintenance on Require that a workforce member immediately notify the Information Security Director if s/he suspects if a password has been compromised or if s/he confirms a password has been compromised. The claim and corresponding claim number will be needed to obtain any necessary medical attention and/or to take a leave of absence because of the injury or illness. Since this summary of your Federal FMLA rights is meant to provide a basic summary only, if you have any specific questions regarding either your FML rights or any state laws relating thereto, please contact your Swiss Post Solutions Benefits department. Human Resources - Springfield Public Schools The following are guidelines employees are expected to follow when using social media: Do not comment on trade secrets and proprietary Swiss Post Solutions company information (business, financial and marketing strategies) without advance approval of Swiss Post Solutions Human Resources Department. However, if an election occurs on a day in which the polls are not open a sufficient time outside of the employees scheduled working hours, an employee who has provided the employees supervisor with advance notice will be granted a reasonable period of time off with pay, not to exceed two hours unless state or local law requires more, in which to vote. A qualified member of management or the Safety Committee will determine the best course of action to eliminate the hazard. The term also includes domestic partners (a person with whom the employees life is interdependent and who shares a common residence) and, a daughter or son of an employees domestic partner. Human Resources serves the schools by linking school principals to human resource support services that will help them operate their schools more efficiently and help accelerate progress in the District. Recording Hours Worked Timesheets must be completed daily Your weekly hours must be reported via Paycom and will be approved by both the employee and client service manager. 14. Incidental Illness & Personal Time - Option 2. Although such leaves are without pay, you may, depending upon the nature of the leave, retain other rights and benefit plan participation privileges. However, the employee must disclose any possible conflicts so that Swiss Post Solutions may assess and prevent potential conflicts of interest from arising. Eligibility under the FMLA Employees who have worked for at least 12 months at Swiss Post Solutions and have worked at least 1,250 hours during the 12 months preceding the start of the requested leave, may be eligible for a leave of absence under the FML policy.